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We repair Xbox, Xbox 360, Wii, PS3, PS2, Nintendo GameCube, Dreamcast, CDs, DVDs, Blu-ray, Software discs and more!

Doesn't it drive you crazy when you go to watch that favorite movie or play that favorite game and scratched discs keep you from it? You try cleaning them by every do-it-yourself method you see on the internet, but they still won't work.

With our high-speed precision equipment, we can repair most scratched discs. Below is a link to Frequently Asked Questions as well as simple instructions for placing your order and sending your scratched discs to us for repair.

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Scratch Removal Frequently Asked Questions

WILL MY REPAIRED DISCS LOOK AND PLAY LIKE NEW?

Yes! If the disc is repairable. When possible, we will bring the read-side back to playing and looking like new again! The surface finish and optical clarity is guaranteed*, however we cannot repair poorly recorded discs, or discs that have foil damage or other information layer damage since our process does not affect the actual information. Our Process restores the lasers ability to "view" the information that is pre-recorded. * Damage to the top-side of the disc may show on the optical side of the disc and can not be repaired.

HOW LONG BEFORE I GET MY REPAIRED DISCS BACK?

Super-Fast! Most orders are shipped out 24-48 hours from receipt, a little longer if your order is especially large. 

ARE MY DISCS SECURE AT YOUR SITE?

Completely! Our repair facility is access-controlled and protected by alarm.

WHO PAYS FOR SHIPPING?

We have a flat processing fee of $2.95.  We offer FREE SHIPPING on the return of all orders.

HOW DO I PAY?

We gladly accept PayPal, Visa, MasterCard, American Express, and Discover. We also accept personal and business checks, however discs will not be returned until payment has been verified or the check has cleared. For guaranteed fastest service pay by credit card, PayPal, or money order.

WHAT HAPPENS IF I SEND YOU A DEFECTIVE DISC OR A DISC THAT IS DAMAGED BEYOND REPAIR?

Some discs with cracks, foil damages, label damages, separating layers, etc. may be beyond repair. If such damage is noticed, We will return the disc "as-is" and issue a repair credit that can be used on any future order. If the damage was undetected and a repair was attempted, the normal repair fee(s) will be charged. We are not responsible for damage to discs during shipping or the repair process.

WHAT IF YOU LOSE A DISC?

We are not responsible for lost discs during transit from or to the customer. If a disc is lost while at our facility, our maximum liability is $1.00 per disc or the value of the disc, whichever is lower?

WHAT ARE YOUR LIMITATIONS OF LIABILITY?

Under no circumstances are we liable for the following: (1) third-party claims against you for damages; (2) loss of, or damage to, your records or data; or (3) economic consequential damages (including lost profits or savings) or incidental damages even if we are informed of their possibility.

HOW DO SCRATCHES ON A DISC AFFECT PLAYBACK?

An optical disc functions under the principal of a laser light being shined onto the reflective surface on the "read" (bottom) side of the disc and returned to a sensor to interpret the information. A scratch in the protective polycarbonate layer of the disc will alter the path of reflective properties of the laser beam. If the scratch is big enough, the beam is not returned to the player properly, and a skip or blackout occurs and the disc now has playback problems.

SO, DVD'S AND CD'S CAN BE REPAIRED?

Yes! We repair Xbox, Xbox 360, Wii, PS3, PS2, Nintendo GameCube, Dreamcast, CDs, DVDs, Blu-ray, Software discs and more!

WHAT TYPES OF DAMAGE CAN YOU REPAIR?

We can repair the most common forms of read side damage quickly and professionally. There are three basic types of damage that can affect the playback of an optical disc: Read-Side Scratches, Top-Side Scratches, and Foil Dents. Read-Side Scratches are the most common, and we can even repair deep gouges in the polycarbonate layer back to looking and playing "just like new." Scratches on the top and foil dents are not repairable because the damage is internal to the disc and beyond a resurfacing and refinishing process.

HOW DO YOU ACTUALLY "REPAIR" A DISC?

We use our industrial-grade disc repair machines, which accurately removes a minute amount of the damaged polycarbonate layer with micro-abrasives. The disc is resurfaced to the level of damage received, and then polished back to a shiny new surface that looks and plays "just like new". A perfectly flat and optically clear finish is produced every time.

HOW MANY TIMES CAN ONE DISC BE REPAIRED?

Each disc can be repaired up to 10 times or more depending on how deep the scratches penetrate. The information layer of a CD is thinner than 1/2 the thickness of a piece of paper. It is stored below the painted side of the disc, leaving approximately 99% clear polycarbonate plastic to protect it from the elements and give the disc form. The laser beam has to see through this clear plastic coating to read the data. The disc repair process removes a very thin layer of this clear plastic each time, never coming close to the information.

CAN YOU FIX DOUBLE-SIDED DVDS WITHOUT REMOVING THE INNER CIRCLE LABEL?

Definitely! Many disc repair services will 'erase' this information during the repair process because they do not have the proper equipment to handle these discs. Double-sided DVD's require a different machine and polishing pad configuration. We have all the latest in technology to insure your labels remain intact and you can read which side of the disc is "Standard" and "Widescreen" after the repair!

LAMINATING POUCHES

Laminating Pouches or Laminating Chips or Laminating Sleeves are two pieces of plastic that have been sealed on one side and are open on three sides. To use a LAMINATE POUCH, you insert the document to be laminated into the pouch and run it thru a Pouch Laminator.

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